By Colby Denton
iTrust Cares, a mental health practice dedicated to serving older adults across the Lowcountry and Upstate, takes a thoughtful, individualized approach to supporting patients and their families.
Amanda Malcolm, director of operations, said what sets her team apart is how closely they collaborate with assisted and independent living communities, staff and each patient’s support system to provide personalized, coordinated care.
“Seeing the ripple effect of good mental health care is what keeps me going. When a patient stabilizes, staff feel more supported and families finally feel like they’re not carrying it alone, that is everything,” she said.
At iTrust Cares, every treatment plan is tailored to each patient’s unique needs and circumstances. Their providers address concerns ranging from anxiety and depression to behaviors associated with cognitive decline.
“I got into this field because I care deeply about vulnerable populations and saw a gap in how seniors were being supported in mental health. There’s a huge need for care that is both accessible and integrated into their living environments,” Malcolm said.
On-site care allows older adults to receive professional support in a familiar, comfortable environment.
“We take a thoughtful, individualized approach to care, not rushing to medication as the first answer, but looking at the whole picture. We’re focused on deepening partnerships with communities and continuing to strengthen how we support both patients and the people caring for them,” Malcolm said.
To learn more, visit www.itrustcares.com.
